FAQ

Frequently Asked Questions (FAQ)
Last updated: April 10, 2026

Welcome to our FAQ page! Here you’ll find answers to the most common questions about our women’s earrings.

1. What products do you sell?

We specialize in stylish and high-quality earrings for women, designed to suit a variety of tastes and occasions—from everyday wear to special events.

2. Where do you ship?

We currently ship only within Poland.

3. How long does shipping take?

  • Processing time: 1–3 business days

  • Delivery time: 3–7 business days

You will receive a shipping confirmation email once your order has been dispatched.

4. How much does shipping cost?

Shipping costs are calculated at checkout based on your order details.

5. Can I track my order?

Yes! Once your order has shipped, you will receive a tracking number via email (if available), allowing you to monitor your delivery.

6. What materials are your earrings made from?

Our earrings are made from a variety of materials, which may include stainless steel, alloy, or other fashion jewelry materials. Specific material details can be found on each product page.

7. Are your earrings suitable for sensitive ears?

Some of our earrings are designed to be more skin-friendly; however, if you have sensitive ears, we recommend checking the product description carefully before purchasing.

8. Can I return or exchange an item?

Yes, we accept returns in accordance with our return policy. Items must be unused and in their original condition. Please contact us before returning any items.

9. What should I do if my order arrives damaged?

If your item arrives damaged, please contact us as soon as possible with photos of the product and packaging so we can assist you.

10. Can I change or cancel my order?

If you need to make changes or cancel your order, please contact us immediately. We cannot guarantee changes once the order has been processed or shipped.

11. How can I contact you?

If you have any questions, feel free to reach out to us:

  • Email: vanessadeab@gmx.net

  • Phone: +49 8341702445

  • Address: Röttkenring 27, 13053 Berlin, Germany

12. Do you offer discounts or promotions?

We occasionally run special offers and promotions. Stay updated by checking our website regularly.

Thank you for shopping with adalitrek.com!